Shipping policy

Learn how Behold Games reduces waste through our shipping practices in our Environmental Statement.

Shipping Options

We offer the following convenient delivery and collection options:

Free Click & Collect (Ultimo, NSW)
Domestic Shipping via Australia Post (Australia-wide)

Click & Collect / Local Pickup

Store Location

Pick up your order from our Ultimo storefront - see full click & collect details here.

How It Works

Select click & collect at checkout
Allow up to 24 hours for order preparation
We'll notify you when your order is ready (check your junk mail if you don't hear from us)
Collect during store open hours

Collection Policy

Orders must be collected within 30 days or they will be cancelled and refunded. Cancelled orders may have a restocking fee deducted.

Domestic Shipping

Coverage

We ship Australia-wide using weight-based shipping rates through Australia Post.

Delivery Options

We deliver to all Australia Post services including:

Standard addresses
PO Boxes
Parcel Collect locations
Parcel Lockers

Processing & Tracking

Processing Times

Most orders: Processed and dispatched by the next business day
Orders after 8:00 AM Friday: Dispatched the following Monday
Please allow 2-3 business days for processing to account for any unforeseen circumstances

Tracking Information

You'll receive Australia Post tracking details once your order ships. Delivery times depend on Australia Post's service schedules - check their website for location-specific estimates.