Some common questions and answers:

Why are your opening hours so limited?

The store owner has two jobs, one during standard business hours, and the other which is Behold Games. We're hoping to eventually extend our hours, but at the moment we're open a few nights per week and Saturdays. Our hours can be viewed here.

Is an item in stock?

If the website lists stock then it is in stock. We list an inventory count on each product page so you can check this yourself. 

An item I wanted has disappeared from the site!

Products that are out of stock auto-hide from the site after 10 days. Feel free to get in touch to find out when it is expected back in.

Will you price match?


Do you offer AfterPay?

No, however PayPal and ShopPay both now offer a similar pay-in-4 option.

What payment option is best for you?

Thank you for thinking of us. All payment options are fine, but they come with fees which we absorb and do not pass on to you. The answer as to the 'best' one to use to is complicated, but below you can find the fees we absorb in all transaction types so you can make an informed decision about supporting our small business. 

For online payments:

 Payment Method Fees per transaction
Australian Credit Card 1.6% + 30c
International Credit Card 2.8% + 30c
AMEX 2.8% + 30c
PayPal Australian 2.6% + 30c
PayPal International 3.6% + 30c


For in-store payments:

 Payment Method Fees per transaction
Visa/Master Card Debit Card 0.95%
Credit Card 1.85%
EFTPOS cards 0.6%


Do you ship overseas?

I ship selected products to selected countries - if you don't see your country at checkout please use the contact form and I'll see if its possible.

I don't ship any preorder items internationally at this time and additionally due to tax changes in the EU and UK regions I am unable to ship to these regions. 

I am overseas and I'd like to order something not in your list of products to ship to my country.

Contact me with the items you're after and I'll let you know what the shipping will cost provided it is not a preorder item and you're from a country I already ship to.

Are you hiring?

Behold Games is not currently openly hiring, when we do look to hire we will look to hire from within the Behold Games community.  

I have another question, how do I get in touch?